ManageIT Support Service sets the standard
Whether you're a small business owner or the CEO of a multinational company, in order to keep up with your competition in today's fast-paced world, you'll need business IT support that provides proactive advice, rather than bottom-of-the-cliff rescue.
At Manage IT, our IT support team provides everything you need to seamlessly connect employees, partners and customers, increase productivity, improve network management and reduce expenses.
Business IT Support Service Packages
Manage IT combines the experience of our IT support consultants with ultimate flexibility in giving you the choice of determining how much or how little assistance you need. Some businesses prefer to work on an as-needs basis, while others prefer the rapid support from the IT support service options:Contact a consultant
Gold Support Package (SLA)
When complete peace of mind is critical for your entire IT infrastructure then opt for the Gold Support Package. With proactive monitoring ensuring minimal downtime, access to 24/7 support, agreed response times, formalised disaster recovery planning with regular testing, quarterly updated images of critical computers held at MIT plus regular reviews, all provided at a single monthly price. Allows you to focus on what your business does.
Silver Support Package (SLA)
Every business has one computer and/or device that is critical to the business operating successfully. The Silver Support Package provides you with the same benefits as provided under the Gold Support package with the exception that the solution is directed at specific computer equipment deemed as critical.
Bronze Support Package (SLA)
Simply knowing the current running state of your computer equipment at regular intervals may be all that is required. The Bronze Support Package still provides proactive monitoring plus regular formalised system status reporting. This then allows you plan and budget for any recommended maintenance.
A Bit Of Everything
Don't know which package suits your business needs or don't want a package at all? No problem, we'll tailor our IT support service to fit in with your business and budget without any nasty surprises.
We'd love to hear about your IT support challenges and show you how our team can help.